Shipping & Delivery

PRODUCTION TIMES

Please allow 3-6 days for production and processing. All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order. You will receive another notification when your print has shipped. 

PACKAGING

The prints are sent rolled if larger than A4, and flat for prints that are A4 and smaller.

SHIPPING & DELIVERY

All prints are sent via Royal Mail in the UK with their International Tracked & Signed service. This service does not apply to PO Boxes or Pack Stations, because a signature cannot be captured.

Shipping charges will be calculated and displayed at checkout. 

When your order has shipped, you will receive an email notification which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

You Can track your parcel here:
https://www.royalmail.com/track-your-item#/

TAX & IMPORT DUTIES

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. HolmenDesign is not responsible for these charges if they are applied, and are your responsibility as the customer.

RETURNS

In the event that your print arrives damaged in any way, please email me as soon as possible at info@holmendesign.com with your order number and a photo of the item’s condition. I will address these on a case-by-case basis, and will try my best to work towards a satisfactory solution.